Enrich Salon University Area

Ayub Sumra5 · 2 weeks ago

Exceptional Grooming Experience at Enrich Salon University Road I recently visited the Enrich Salon located on University Road, and I am compelled to share my outstanding experience. From the moment I walked in, the ambiance was welcoming, clean, and professional, setting the right tone for a relaxing grooming session. What truly made my visit exceptional, however, was the service provided by my technician, Labhes. He is an absolute professional who takes immense pride in his work. Labhes listened carefully to what I wanted, offered expert advice tailored to my preferences, and executed the se

CHINTAN MORABIA1 · 4 months ago

I booked a pedicure at Enrich Salon, University Area, expecting a premium and relaxing experience. Instead, it turned out to be one of the most disappointing salon visits I’ve ever had. To begin with, they assigned me to the wrong therapist despite my booking, simply blaming it on a “retail application glitch.” That’s an internal issue and shouldn’t become the customer’s inconvenience. The therapist himself was polite and did a good job, so this review is not about him. The real problem is the salon’s complete lack of professionalism and customer experience. The pedicure area is terribly de

Krina Shah1 · a month ago

I have been a regular customer of Enrich Salon for almost five years, which is why this experience has been particularly disappointing. On 30th July 2026, I purchased four products worth more than ₹15,000. Ms. Divya handled the billing, and as I have been a regular customer, I trusted her with the packing and did not personally check each item before leaving. Later, when I went to use the shampoo, I discovered that the shampoo was missing from the packed bag. I immediately contacted the salon team. Initially, I was assured that the matter would be properly investigated and resolved, and I was

Jay Tank5 · a month ago

I had my first hand and leg waxing experience at Enrich Salon and it was a really good experience. Mr. Prakash handled the service very professionally and made sure I was comfortable throughout the session. The waxing was done neatly and carefully, and the overall service was smooth and hygienic. Thank you, Mr. Prakash, for the great service! Definitely a good experience. 😊

falguni palkar3 · 8 months ago

Overall service was decent. The head massage was genuinely very good and relaxing. However, the hair wash was not done properly and didn’t feel thorough or professional. There was also a lack of communication and coordination during the service. Proper client interaction, suggestions, and guidance were missing, which affects the overall experience. Additionally, it seemed that the person assigned for hair wash and styling was not properly trained for those tasks. Basic expertise in these services is essential and should not be compromised. I hope the team works on training and improves service